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Subject matter expertise for your travel management procurement


As we speed through 2023, Christmas is a mere 13 weeks away (sorry!) and business travel returns to pre-COVID levels there is a real need to review the travel programme and suppliers.


So here is where businesses have a dilemma. The travel category spend is increasing again and therefore the overall control needed and saving opportunity requires attention. Will the procurement manager or category lead see return on investment of their time? Maybe not.


This is where we believe Changing Times and similar business travel, tech and expense outsourced solutions will fill the void.


Travel is even more complicated now than before and it's not just COVID issues like Traveler wellbeing, health advice in the ever changing environment and new ISO implications. New suppliers in the operational and technology space further disrupt the landscape. Micro-suppliers (thanks Johnny Thorsen for introducing this new world thinking many years ago) also means this category is complex.


Never mind other considerations like Blockchain, New Distribution Capability (NDC), which in fact is 17 years old, then there's virtual payments and AI to contend with.


And don't even start on the high airfares!

Changing Times also has up to date, comprehensive and insightful knowledge of the travel management company (TMC) landscape, supplier strategies and technology start-ups. We can help you decide who to short-list rather than conducting a long, painful and excessive invites tender process. Once we know your needs we can help you choose the right TMC according to capability, technology, geographical reach, culture and strategy.

Use our knowledge, insight and first hand experience.

Our unbiased advice allows procurement to engage with other stakeholders within their business with confidence, market-leading strategy and aligned with the company goals.


We also provide ongoing category management, with your team, to ensure you are receiving the agreed contractual deliverables.

If your procurement team would benefit from external advice, in-depth category knowledge and networking opportunities in the travel space then contact us for a confidential discussion. This allows you to focus on other categories with confidence that the travel & expense one is under control.






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