Outsource your travel management procurement


As we look to 2023 and business travel returning, there are a significant number of surveys declaring a much lower number of trips in this category than pre-COVID. This appears to be due to higher airfares, more focus on climate change impact, an acceptance of online meetings, lower budgets and traveller hesitancy due to the ever changing health landscape, especially for international travel. However business travel is needed in order to promote, build and engage.


So here is where businesses have a dilemma. The travel category spend is diminished and therefore the overall control needed and saving opportunity reduces as well. Will the procurement manager or category lead see return on investment of their time? Maybe not.


This is where we believe Changing Times and similar business travel, tech and expense outsourced solutions will fill the void.


Travel is even more complicated now than before and it's not just COVID issues like Traveler wellbeing, health advice in the ever changing environment and new ISO implications. New suppliers in the operational and technology space further disrupt the landscape. Micro-suppliers (thanks Johnny Thorsen for introducing this new world thinking many years ago) also means this category is complex.


Never mind other considerations like Blockchain, New Distribution Capability (NDC), Virtual payments and AI!

Changing Times also has up to date, comprehensive and insightful knowledge of the travel management company (TMC) landscape. We can help you decide who to short-list rather than conducting a long, painful and excessive invites tender process. Once we know your needs we can help you choose the right TMC according to capability, technology, geographical reach, culture and strategy.

Use our knowledge, insight and first hand experience.

Our unbiased advice allows procurement to engage with other stakeholders within their business with confidence, market-leading strategy and aligned with the company goals.


We also provide ongoing category management, with your team, to ensure you are receiving the agreed contractual deliverables.

If your procurement team would benefit from external advice, in-depth category knowledge and networking opportunities in the travel space then contact us for a confidential discussion. This allows you to focus on other categories with confidence that the travel & expense one is under control.


Email us today hello@changingtimes.net.au