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Awesome week of training & engaging


This week we conducted a day's training for a travel management company for their account management, senior management, event manager and IT manager. The course included presenting, negotiating and relationship building.

Feedback included;

Thank you for coming in today. I know I speak for everyone when I say we really appreciated the course and we have taken away many improvements in the way we deliver our presentations moving forward. I personally believe you have helped me identify a few problem areas. After today's session I now have the tools to deliver and close a great presentation with confidence.

We also had two presentation training days in Sydney, one a starter course and the other an advanced session. There was a mix of travel management companies, travel agencies, wholesalers, tour operators, hoteliers and travel technology companies.

Again the engagement was unbelievable and such a positive vibe. Various soft-sell techniques were discussed and here was feedback from one of the participants;

Last night I performed an impromptu sandwich sell on my wife. She did not see what I had done I felt so good in achieving this.

XXX and I were walking to the train station last night discussing your course, the content and your delivery. We thought it was brilliant and again would like to illustrate a huge congratulations to you. One of the best courses I have attended.

Although more of an indirect spin off from your course content I have been thinking about how to express myself in a positive light instead of expressing it in a negative. This has helped already with my relationship at home.

Thank you again Richard.

Don't miss out on our training courses in Melbourne next month and if your company wants us to deliver a bespoke course on customer service, sales, presenting or other travel industry related course please contact us,


P.O Box 304, Mount Eliza, VIC 3930 Australia

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